Our Volcano · Everything on Earth and Iceberg · Arctic Cedar Scented Candles aren’t just scents—they’re a celebration of nature’s duality and quiet strength. Each burns with a crystal-clear firefly glow: steady, warm, and unwavering, a reminder that small, connected moments of light can transform daily life. Made with plant-powered coconut wax & beeswax (100% natural, non-toxic), they preserve the purest essence of essential oils—no synthetic fillers, just clean, long-lasting (30 hour burn) fragrance that feels like a hug from the earth.

Volcano・Everything on Earth：Lava-like sedimentation and sharpness

Volcano · Everything on Earth embodies the planet’s raw, patient power: its deep red wax mirrors molten magma, a symbol of our product’s ethos—"wait quietly, erupt boldly." Its scent unfolds like a geological story:

Top Note: Sharp, tangy fruit peel (the spark of unawakened energy)
Middle Note: Subtle, warm spice (the slow build of buried momentum)
Base Note: Dry, earthy wood + mineral (the grounding, transformative warmth of a volcano’s aftermath)

Light it to fill your space with the earthy, fiery warmth of a volcano’s heart—proof that patience and persistence bloom into unstoppable energy.

Iceberg・Arctic Cedar：Glacier-like clarity and gentleness

Iceberg · Arctic Cedar wraps you in polar serenity: its soft blue wax evokes glacial peaks, balancing crisp coolness with unexpected warmth. Its layered scent tells a story of quiet calm:

Top Note: Bitingly fresh, cold air (the sharp, invigorating breath of the north)
Middle Note: Gentle cedar wood + soft soap (a cozy, centering pause)
Base Note: Mellow, lingering warmth (the quiet comfort of sun on ice)

Let it wrap your space in a fresh-yet-cozy aura—perfect for unwinding, focusing, or curating a peaceful retreat.

1. How much is the shipping cost?

We offer free standard shipping on orders over $80. Orders under $80 will incur additional shipping fees, which vary depending on location.

2. How long does delivery take?

Our standard shipping typically takes 6-12 business days, while delivery to remote areas takes 10-25 business days, depending on your location. Please note that these delivery times vary by location, but we will do our best to deliver your order to you as quickly as possible.

3. Do I need to pay taxes or duties?

Orders may incur import duties, VAT, etc., which are levied by the customs authorities of the destination country or region according to local tax laws. We strive to ensure that you do not pay any additional import taxes or duties, but sometimes these are beyond our control. If you are charged additional taxes or duties, you will be responsible for them. More information on taxes and duties can be found on the website of the destination customs authority.

4. Which countries and regions do you support shipping to?

We currently support delivery to many countries and regions worldwide, including the United States, Canada, Mexico, the United Kingdom, Australia, some EU countries, and parts of Asia. You can check if your delivery address is within our delivery area when selecting your shipping address on the checkout page. Delivery to some remote areas (such as islands, polar regions, military bases, etc.) may not be currently supported.

5. How do I track my order?

After completing your purchase, you will receive a confirmation email containing shipping information. You can track your package's status here by entering your tracking number, or by clicking this link: https://buddhaandsoul.com/apps/track.

6. What if the product size, material, and description do not match?

Natural gemstones naturally vary in color and size. Each gemstone is unique and may differ slightly from the picture. We are committed to ensuring that the product images in our online catalog accurately represent the appearance and quality of the items you receive. If this is not the case, please send photos of the received item to our customer support team at hello@buddhaandsoul.com so we can confirm that the shipped item is correct.

7. My item is broken.

Our products are all handcrafted with meticulous attention to detail and quality. Due to the delicate nature of some designs, minor damage may occur, but this is rare. If your item is damaged, please contact us and send photos of the item and receipt to hello@buddhaandsoul.com. We offer replacements for defective items within 30 days of purchase. Damage caused by normal wear and tear is not eligible for replacement. If you purchased a defective item worth $50 or more within one year and present proof of purchase, you can apply for a special discount code to enjoy a 50% discount on the same item.

8. Do I return or exchange my items?

All orders (excluding sale items, custom products, aromatherapy items, sage sticks, and candles) can be returned or exchanged within 30 days with proof of purchase. If the return is due to our error (e.g., you received the wrong or defective item), we will also cover the return shipping costs.

9. How do I apply for a return or exchange?

Items purchased online can only be returned or exchanged through our customer support team at hello@buddhaandsoul.com. Please note that returns must be sent to the address we specify in the email.

If your return or exchange request is accepted, we will send you an email explaining the details. Items returned without prior request for a return or exchange will not be accepted.

10. What are the conditions for a return or exchange?

To be eligible for a return, your item must be in the condition it was received in, unworn or used, with tags on, and in its original packaging. You will also need a receipt or proof of purchase. For returns or exchanges not due to quality issues, you will be responsible for the return shipping costs.

Any other questions? Please email hello@buddhaandsoul.com, and we will be happy to assist you.